Technical Support

Diagnostics

of ICT devices and systems (hardware and system software). Recommendations for upgrades and migration of new systems and technologies

Repair

in accordance with the recommendations of the manufacturers in the service center or at your premises depending on the systems and additional services

Maintenance

of ICT devices and systems (hardware and system software through monthly contracts with defined SLA parameters and priorities

Quality

of technical support services is guaranteed in accordance with the international standard MKS EN / ISO 20000: 1 for IT services management

Authorized Service Center

service@neocom.com.mk

* Samsung for IT and LFD (Large Format Display) program * Fujitsu for imaging (scanners) program